quantify change success, people development, communication, trust, pre-scheduled feedback cycles
Client produces industrial machinery with revenues of 4 billion EUR. Due to a restructuring effort of a business unit a new set of management competencies was required. Our client has chosen surround-view to make employees aware of those new competencies and drive new people development within the organization.
The employee community’s strong engineering mindset necessitated a feedback tool and a process that is built on facts and figures as well as data security to gain acceptance and trust. HR therefore relied on strong accompanying communications measures to support surround-view’s rollout and made sure all potential concerns were addressed properly.
The change management process facilitated by surround-view is based on a number of pre-scheduled feedback cycles over a period of 24 months. The HR team uses surround-view’s analytics capabilities to track the impact and the success of its efforts and thus benchmark progress achieved against the new competency model.
The BU leader and HR are excited to reach a large number of employees and managers, quantify change management success, build required competencies and establish a feedback culture with a single innovative tool and with comparatively low effort.